Refund & Return Policy

The Below terms and conditions apply to purchases made from our website: https://www.starcity.pk/

If you are unclear on the policies, you are free to get In Touch with us

Returns Policy:

If you are dissatisfied with your purchase, or if you have changed your mind, then you may request a return and ask for a refund within 14 days of purchase.

Conditions for returning.

• Customer pays for return postage.
• We will not issue a refund for postage incurred at the time of sale.
• The product must be in the same condition, as at the time of sale.
• If you choose to return WITHOUT A REASON, a 10% restocking charge will apply.

Checking Warranty

All electronics we sell are eligible for a fourteen-day checking warranty. The warranty starts from the time you have received your delivery.

Note: If the product suffers external damage, such as a fall, hit or break, the warranty will be void.

Damaged Items.

If your order has arrived in damaged condition or is faulty, contact us immediately.

Refund Options:

You can have your money back in your bank account, or we can issue store vouchers which you can use for later purchases.