Shipping Policy

Below is our shipping policy which will help you determine delivery times.

Processing Times:

All orders are processed in 0-2 working days.

Shipping Charges:

We offer flat-rate delivery all over Pakistan.

Delivery in All over Pakistan

Orders below the minimum purchase require a courier charge of Rs. 190/- to be paid.

Local Pickup

You can order online and collect from our store. Alternatively, you can walk into any of our stores and purchase your favourite products.

Our outlet is located in Saddar, Karachi. Location details below.

Saddar, Karachi

Office No 1521, 15th floor, Al Najeebi Electronic Market, Saddar, Karachi, Sindh, Pakistan.

Location Link: Saddar Outlet StarCity.pk

Shipping in Karachi

Orders below the minimum purchase require a courier charge of Rs. 190/- to be paid.

In addition, to the pick-up option, you can also have your order delivered to you anywhere in Karachi.

Same-Day Delivery in Karachi

We offer same-day delivery services in most parts of Karachi, including DHA, PECHS, Tariq Road, Bahadurabad & Shaheed e Millat Road. Call us beforehand, so we can make arrangements accordingly.

Next-Day Delivery in Karachi

Moreover, we offer a Next-Day Delivery Service in all of Karachi.

Shipping outside Karachi ( All-over Pakistan)

Orders below the minimum purchase require a courier charge of Rs. 190/- to be paid.

We offer delivery all over Pakistan, including but not limited to these cities, towns and districts: Karachi, Lahore, Faisalabad, Rawalpindi, Multan, Hyderabad, Gujranwala, Peshawar, Rahim Yar Khan, Quetta, Muzaffarabad, Battagram, Kotli, Islamabad, Bahawalpur, Sargodha, Sialkot, Sukkur, Larkana, Shekhupura, Bhimbar, Jhang Sadr, Gujrat, Mardan, Malir Cantonment, Kasur, Mingora, Dera Ghazi Khan, Sahiwal, Nawabshah, Okara, Mirpur Khas, Chiniot, Shahkot, Kamoke, Saddiqabad, Burewala, Jacobabad, Muzaffargarh, Muridke, Jhelum, Shikarpur, Hafizabad, Kohat, Khanpur, Khuzdar, Dadu, Gojra, Mandi Bahauddin, Tando Allahyar, Daska Kalan, Pakpattan, Bahawalnagar, Bahawalnagar, Tando Adam, Khairpur Mir’s, Chishtian, Abbottabad, Jaranwala, Ahmadpur East, Vihari, Kamalia, Kot Addu, Khushab, Wazirabad, Dera Ismail Khan, Chakwal, Swabi, Lodhran, Nowshera Cantonment, Charsadda, Jalalpur Jattan, Mianwali, Chaman, Kandhkot, Hasilpur, Arifwala, Mianke Mor, Attock City, Chichawatni, Bhakkar, Kharian, Layyah, Kambar, Moro, Mian Channun, Turbat, Shahdad Kot, Bhalwal, Dipalpur, Badin, Pano Aqil, Kotri, Tando Muhammad Khan, Harunabad, Pattoki, Chenab Nagar, Kahror Pakka, Gujar Khan, Kot Malik Barkhurdar, Chuchar-kana Mandi, Toba Tek Singh, Narowal, Shorkot, Shahdadpur, Shabqadar, Mansehra, Shujaabad, Haveli Lakha, Lala Musa, Mailsi, Shakargarh, Ghotki, Sibi, Jampur, Sambrial, Sanghar, Hujra Shah Muqim, Kabirwala, Chunian, Sangla Hill, Haripur, Nankana Sahib, Pasrur, Gwadar, Rajanpur, Rohri, Zhob, Matli, Rawala Kot, Hadali, Mirpur Mathelo, Bannu, Dullewala, Hala, Ratodero, Jatoi Shimali, Jauharabad, Bat Khela, Kot Radha Kishan, Kahna Nau, Mustafabad, Talagang, Taunsa, Thatta, Sarai Alamgir, Usta Muhammad, Kamra, Umarkot, Basirpur, Sehwan, Naushahra Virkan, Fort Abbas, Havelian, Khairpur, Dinga, Ladhewala Waraich, Khalabat, New Badah, Tank, Kot Mumin, Tandlianwala, Chak Azam Sahu, Loralai, Jalalpur Pirwala, Pabbi, Chak Jhumra, Sahiwal, Renala Khurd, Risalpur Cantonment, Lakki, Topi, Hangu, Pir Jo Goth, Kundian, Pir Mahal, Khurrianwala, Mehrabpur, Pindi Bhattian, Malakwal City, Narang Mandi, Malakwal, Thul, Pindi Gheb, Zahir Pir, Dunyapur, Gambat, Kashmor, Alipur, Naudero, Pasni, Sukheke Mandi, Setharja Old, Khewra, Mamu Kanjan, Sharqpur Sharif, Digri, Bhera, Sakrand, Tando Jam, Raiwind, Lalian, Khairpur Tamewah, Kharan, Mehar, Khangah Dogran, Khairpur Nathan Shah, Upper Dir, Ghauspur, Tangi, Utmanzai, Thal, Minchianabad, Garh Maharaja, Jahanian Shah, Mastung, Mananwala, Fazilpur, Talamba, Kunjah, Jhawarian, Nasirabad, Nushki, Sita Road, Dijkot, Sillanwali, Kandiaro, Zaida, Kunri, Kalat, Daud Khel, Mitha Tiwana, Hazro City, Dunga Bunga, Aman Garh, Karor, Kot Diji, Kalur Kot, Murree, Faqirwali, Ahmadpur Sial, Phalia, Yazman, Raja Jang, Pishin, Chawinda, Ubauro, Mithi, Akora, Zafarwal, Kot Samaba, Eminabad, Kahuta, Ranipur, Kulachi, Khanpur Mahar, Hingorja, Naukot, Pind Dadan Khan, Kanganpur, Faruka, Kotli Loharan, Shahpur Chakar, Talhar, Pad Idan, Kot Ghulam Muhammad, Qadirpur Ran, Bela, Surkhpur, Dhoro Naro, Khangarh, Sarai Naurang, Gharo, Bhit Shah, Matiari, Dhanot, Warah, Lachi, Baddomalhi, Jand, Thal Development , Dera Bugti, Tharu Shah, Naushahro Firoz, Dajal, Daur, Bhopalwala, Paharpur, Bhan, Mach, Goth Radhan, Uthal, Kaleke Mandi, Jiwani, Johi, Chhor, Mangla, Bhawana, Shahr Sultan, Jhol, Sodhri, Kalabagh, Sinjhoro, Kamar Mushani, Kallar Kahar, Chuhar Jamali, Harnoli, Sarai Sidhu, Choa Saidan Shah, Dadhar, Darya Khan, Daira Din Panah, Garhiyasin, Madeji, Dokri, Sobhodero, Dalbandin, Daulatpur, Bhag, Rasulnagar, Chak, Shahpur, Tando Bago, Baffa, Karak, Garhi Khairo, Lakhi, Gadani, Surab, Rojhan, Ormara, Chamber, Kalaswala, Islamkot, Liliani, Bhiria, Mirwah Gorchani, Dhaunkal, Daultala, Diplo, Kohlu, Harnai, Jandiala Sher Khan, Daromehar, Mankera, Sanjwal, Miro Khan, Gilgit, Kot Sultan, Khadro, Berani, Begowala, Tangwani, Bozdar Wada, Jati, Rustam, Darya Khan Marri, Sohbatpur, Doaba, Mirpur Bhtoro, Sann, Samaro, Barkhan, Bandhi, Karaundi, Mirpur Sakro, Adilpur, Bagarji, Goth Phulji, Rajo Khanani, Alik Ghund, Dinan Bashnoian Wala, Jam Sahib, Kandiari, Kadhan, Goth Garelo, Nazir Town, Khadan Khak, Pithoro, Duki, Nabisar, Kario Ghanwar & Parachinar

International Shipping

We currently deliver in Pakistan only. If you are an international customer and want to order for friends & family in Pakistan, we will be more than happy to assist you.

Shipping Times:

Most orders are shipped via express courier services.

Delivery times to most large cities in Pakistan are 1-2 working days.

For Smaller cities and towns delivery can take 1-3 working days.

Shipping Delays:

Although we take all necessary steps to ensure no delays arise in your order. There always are circumstances beyond our control. Some of them include:

Holiday Season

Couriers Companies are under a lot of pressure during holiday seasons, such as Eid Holidays. During this time you may expect delays in your order.

Stock Issues

If something you have ordered has run out of stock then your order might be delayed. In most cases, StarCityPk staff will call the customer to make them aware of the situation.

Delay from the Courier Provider

We work with a number of Third-Party Shipping companies, if there is a delay from their side due to an unforeseen situation, such as a road accident or vehicle breakdown, then your order might be delayed.

How do I check the status of my order?

If you have not received any delivery in 4 days, you can call us or send us an email with your order number and we will be happy to assist.